Originally Posted by
stephem
For those looking to take advantage of this, prepare for long waits for several months as the DL staff learn the new rules, and be prepared with the language from the website. AA did no training and if they sent out a note to agents then few of the agents read it. I did a lot of training in May when my son and I went to a few weekend rides in southern California.
SNAPP should automatically calculate fees, but we shall see :/