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Thread: United not giving refund for travel certificate used on cancelled reservation
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Old Jul 17, 2019 | 5:02 am
  #14  
HeadInTheClouds
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Originally Posted by HandsFour
I just called UA with this very question today as I'm about to book a ticket and want to use a Travel Certificate but might need to cancel and book a slightly different itinerary in the 24-hour free cancellation period. The Rep spoke to a supervisor who said that the Travel Certificate would be refunded but it would take up to 20 days.
Just did this exact thing and they told me the same. I got the refund and (new) ETC in 11 days. Worked perfectly.
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