@AccorHotelsConcierge : dear Amy, the late checkout becomes more and more an issue in hotels as you can see in this thread and it matches also with my own experience during the last months. Now that most hotels are monetizing the late checkout, they tend to say no to Gold/Plat members or just proposing useless 1pm. It could be beneficial if clear guidelines and reminders were given to hotels like :
- reminding the hotels that late checkout is a Gold/Plat benefit
- upon availability : certainly and we all understand that but they should not play that card without reasons
​​​​​​- 4 pm is the standard, but it’s not forbidden to do more
- no monetization of early check-in/late checkout for Gold/Plat (as said by other posters, if this is available for a fee, then it’s available for free as LCAH Gold/Plat benefit.

Maybe those guidelines already exists, but if the case, they are not very well implemented