Originally Posted by
cennis
I have a hotel reservation with The Hague Marriott that is free cancellation before Jul 12, 2019. I cancelled it on July 12
Are you sure that was the exact wording? If so, you may be SOL because July 12 is not before July 12. You also have to realize that the cancellation deadlines are in the time zone of the property, so July 12 for you may have been July 13 at the hotel.