FlyerTalk Forums - View Single Post - Chase refuses to honor Explorer Mileage Plus offer for $250 statement credit.
Old Jul 15, 2019 | 9:19 am
  #16  
findark
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Originally Posted by phil3157
I did not expect an instant credit or discount what I expected was a credit to show up on the statement after my having used the new card to make a purchase. Usually credit card statements take a month. My issue is with both United and their partner Chase as the offer appeared on United's site. Why was I told by United CS and Chase CS that I would get a statement credit by completing the next booking with the c ard, but a supervisor at Chase then told me the opposite?
Have you actually made a purchase and not received a credit after statement close? Have you received a signup bonus for a Chase United card in the last 24 months? If you ask the same question of different agents enough times, you will eventually get different answers. Most of us manipulate this to our advantage (HUCA) but if you keep hunting for the answer you don't want...
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