Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 8,817
I would second your course of action. Rather than get more antangonized by their inflexibility, take your money where you feel you get better value. One cannot force them to do anything beyond what they currently offer, which is underwhelming at best.