[QUOTE=GetSetJetSet;31303518]... When a new agent picked up he told me to send an email to an address that doesn't exist. I reached out to Bonvoy lurker on FT, no reply (TBF only been 1-2 days)... /QUOTE]
Hi there,
Our apologies for the inconveniences you have come across.
William is out of office and will not return until Tuesday, July 16th.
If you could provide the reservation information to us via private mail here or by email below, we are happy to help look into the missing stay credit for you.
[email protected]
Best Regards,
Christina Zhou
Specialist, Social Media
Marriott International