FlyerTalk Forums - View Single Post - Poor customer service from Bonvoy agents [Retitled by moderator]
Old Jul 14, 2019, 8:14 pm
  #8  
GUWonder
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Originally Posted by puchong
Then, what IS the issue in your opinion?
Marriott is the issue — in this environment, Marriott show that they don’t really care to do what it takes to not risk alienating customers.
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