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Thread: Global Entry Renewal Information and Processing Timelines
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Old Jul 13, 2019 | 8:39 pm
  #518  
Xyzzy
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Originally Posted by mnbp
Just to clarify: Mrs Xyzzy's TTP Dashboard shows a valid membership with a (presumably) 2024 expiration date? And the GE machine at DUB says "expired"? Is GE the ONLY TTP program that Mrs Xyzzy has ever been a member of? Never been a member of Nexus for example?
Yes - dashboard shwed a 2024 expiry and "You cannot renew your membership until <date>" ... GE machine showed "expired" and she belongs to no other TTP (and has never belonged to any others).

The odd things that I just noticed are that the expiry date shown is not her birthday and the "Membership Number/PASSID" is not the number on her (now expired) card. Does that number change at renewal? I think this is going to require a call...

ETA: I think I know what happened. It seems she checked her status via the email address for the GE account of one of the children (birthdays match what was displayed) ... her application is still pending review.
Last edited by Xyzzy; Jul 13, 2019 at 9:22 pm
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