Thanks for the suggestion! It turned out that the checks were already cleared, somehow they are shown as "DIRECT DEBIT PASSPORTSERVIC..." in my bank statement so overlooked it. I did got new passports yesterday. Below is the timeline.

• 06/10 Applied in Seattle
• 06/18 Checks cleared
• 07/09 Email update of "We have finished processing your passport, and it has been printed."
• 07/10 Email update of priority mail delivery
• 07/12 passports received.

We realized that in order to apply visa (to another country), the info on old visa on old passports are also needed. So we need the old passports actually (lesson learned: always take a photo of passport/visa pages for old passports).

Usually how soon will old passport be received after the new one?