Originally Posted by
teemuflyer
If you arrive during the open hours of the EL, you'll likely be escorted upstairs to be checked in. They have a special desk for DIAs and those who have booked Executive Rooms on the 31st floor, where the EL is. This can be quite nice as one can enjoy the EL if there is a line for the check-in, or once you are done, you can go in and have whatever is on offer at the time.
Upgrades are very much dependent on the availability of rooms and or suites for upgrades. Since you are only there for 2 nights at a time, this helps vs. longer stays.
Thanks.
I expect to arrive between 4-5pm. I had heard about the 31st floor check in. Thanks for providing the detail.
My wife and I will have 2 or 3 suitcases with us. We will also be storing them with the hotel before and after our stays. My related question - what's the tipping culture in Singapore? I'm used to tipping whoever handles my bags in the US but not sure if that's expected (or offensive!) in Singapore.