I just wondered if it had anything to do with the ineligibility message many of us received. Perhaps we were indeed ineligible for this version of the promotion, but somehow the system let us sign up anyway but isn't calibrated for processing the stays as related to the promo. I know it's a long shot, but I'm just clawing for explanations, mainly because I have never had any problems with this promo before. But if so many people are in the same boat I expect it will get sorted out eventually. Having said that, I haven't been proactively booking IHG to fulfill the remaining tasks of this promo just in case it turns out to be a mess. I have been booking offers elsewhere (Hilton, hotels.com, etc).