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Old Jul 12, 2019 | 9:25 am
  #20  
gilbertaue
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Originally Posted by hotel_user

Had a problem, and e mailed Accor , and was sent an e mail asking me to contact Australia .... so hope that there are no more problems. This seems silly, and buck passing. Not good ( Problem was hotel in France missing points but now resolved after 20 days wait )
It is a problem many of us face.
Though from my understanding this will change end of the year and CS will be combined/better handled.
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