Originally Posted by
swiftaw
I don't think that's what happened. It sounds like he book through United, and then when he decided to cancel he googled the number and ended up calling the fake number. At least thats how it sounds from the description. Not sure why he didn't just cancel online.
OK. Perhaps the OP can clarify if he did indeed book directly with United, or if he -- perhaps inadvertently? -- purchased the ticket from a travel agent.