Originally Posted by
KARFA
On the UD seats 62A/K and 63B/J are exit row seats as they face in to the mid cabin emergency exits. The criteria for sitting in those seats for landing and take off is quite clear on ba.com:
The supervisor should not have overidden the requirement. At any stage (check in, gate, onboard) if someone spopts your son's agen he will be moved at least for landing and take off. I guess the obvious solution is put him in any other seat on the UD, only those four out of the 20 up there are exit row seats.
You have mentioned 63K though and that is not marked as an exit row - just done some dummy bookings, so I am a bit confused about why that didn't work for your son if that's where you were seating him?
EDIT: I wonder whether the problem was more to do with this issue rather than exit row seats?
Saw something similar on my last but one LHR-JFK
A family 2 adults +2 kids (-12yrs) had been split up on UD seats I was in 62A , the family had 62B/J/K and 63K (if I remember) anyhow as we taxied the boy child sat in 62K and dad 63K -there was a debate between CC and said family, some seat shifting and all resolved.