FlyerTalk Forums - View Single Post - A clear photo of the affected passengers holding their ID next to their face

Jul 11, 2019, 9:31 am

#95

htb

Join Date: Aug 2005

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Posts: 4,671

Quote:

Originally Posted by fransknorge

I am not sure whether it is purely technical to have all conversations in their CRM software and the DPO will properly answer from CR or if she basically is saying "I do not care". I give them a month to answer and process the EC261 request. If not then I will contact the Rheinland Pfalz DPO.

You will get an answer from CR stating that the data collection is covered by the data protection regulation because they don't intend to store this data for longer than 10 years. At least that's what I was told. I would like to be wrong.

HTB.

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