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Thread: Is BA (or HAL) missing a trick?
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Old Jul 11, 2019 | 12:02 am
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Krisz
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Originally Posted by Takiteasy

Interesting, thanks. Though it seems to have to be booked in advance. I was thinking along the lines of buying on the spot, just a tap of the credit card, with a variable price as function of the size of the line.

Is there no demand for such service from BA customers at LHR/LGW?
I think the problem is not the demand but the constant understaffing of border guards. The E gates in T5 works more or less well and waiting time usually either none or max 5 minutes (again it can be busy during school holidays, etc) but the EU and non-EU manual checking points are always miserable. Usually the EU has one or max two desks open non-EU usually a bit more but I’ve never seen all open in the past 10 years. (Hopefully someone can confirm to seen that )
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