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Old Jul 10, 2019, 10:22 pm
  #3810  
shahr04360
 
Join Date: Feb 2012
Programs: HH Dia, IHG Dia Amb, MB Ti, WoH G, OWE
Posts: 270
Originally Posted by shahr04360
Exactly 6th-week, I filed inquiry (still no-response). Now, seems posted in my Hilton account. No idea what's happened behind.
Here's what they replied. Credit to them responded timely.
Hello shahr04360,
Thank you for contacting customer support.
We have escalated your reward concern. Please note that we consider this a priority and ask for your patience as we investigate this matter with our Rewards Team.
We will get back to you as soon as possible.
Thank you for your patience.
Kind regards,
xxxxxx
e-Rewards Opinion Panel
shahr04360 is offline