Originally Posted by
slutide
Is 2 premium cabin tickets to SIN for ~400,000 UR points out of the realm of possibility?
Yes. No offense - but Chase, especially CSR, is what makes this happened.
Originally Posted by
slutide
Am I better off buying full fare economy and trying to use points to upgrade?
No. Many airlines block off upgrade inventory as they anticipate the premium cabin will be full. Unless you are certain that your upgrade can be clear instantly. Buying full-fare with the uncertainty of upgrade clearing is a waste of money.