FlyerTalk Forums - View Single Post - FHR flexible online bookings and rate changes?
Old Jul 10, 2019, 2:01 pm
  #5  
Gig103
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
I wonder if it could be because the flexible rates are sometimes still prepaid with Amex Travel, and it's easier to refund than to try to modify a charge.

Also I did want to remind you and others reading this, that it's best to book the new room and then cancel the old one... Since inventory is dynamic, you releasing a room could cause rates to go back up in the interim. This was something told to me so I wanted to pass it along.
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