Just arrived and it is nice to see them living up to the promise made three years ago.

Last time I had double upgrade into sophouse suite which was not to my liking an I told them in post stay questionare that I would have been more happy with one category upgrade into suite at tower building.

They answered and said they would mark my preference into file and that I should contact the person I was emailing if I were to return and they would arrange special upgrade for me.

Well, three years later I am here again, this time two night stay at base deluxe room with points and I was upgraded into Junior suite at the tower so I can say they fulfilled their promise. Now if it had only came with the club benefits...

Overall, happy with the outcome.