FlyerTalk Forums - View Single Post - Existing bookings currently not visible on web/app.
Old Jul 10, 2019, 12:42 am
  #10  
Revolio
 
Join Date: Oct 2013
Location: East coast Australia
Programs: Virgin Gold
Posts: 15
Almost 3 weeks

I read your response Baggy, I am still in the same position, so I tried loading the app onto a completely new device. But situation unchanged...' you have no bookings to display. A comfy bed awaits.....' etc.

No response from the website, app or concierge on here as to how far away a resolution is.

Plenty of noise about how brilliant the ALL program will be, but this issue is just about forgotten or non-existent it seems.

The issue impacts on members who stay the most; do they really think their silence to this issue will encourage those multiple bookers to continue on the Accor journey?
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