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Old Jul 9, 2019 | 5:55 pm
  #124  
ryman554
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Join Date: Dec 2006
Location: Silicon wasteland
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Perils of checking luggage... volume 37
I may expect a broken wheel, but not two entire wheel assemblies missing....


Nobody at the SFO international luggage desk, either!

So, since I had to get to wrok, and I'm heading back to SFO for a flight on Thursday, what's the strategy for getting United (or a partner airline, there were multiple airlines involved in this checked luggage, so who knows?) to pony up for a repair?

Do I go to the luggage spot (where is it) [MENTION=110828]sfo[/MENTION], and how long should I budget for it?
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