FlyerTalk Forums - View Single Post - Bought Heathrow Express Ticket for the Wrong Direction - Any Remedy, or am I SOL?
Old Jul 9, 2019 | 3:51 pm
  #9  
stut
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Originally Posted by :D!
I think the change was in preparation for installing ticket barriers. Barrier staff can choose to turn a blind eye too if they want.
IME, barrier staff use the time-tested "attitude test" when making a judgement along these lines. Same applies to getting into the station to help someone off the train, or to use toilets or that particularly good coffee stand.
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