Originally Posted by
EWR764
I have some relatives in inflight at Delta and have been paying attention to this trial dining concept for a while since it started on PDXNRT. Believe it or not, the new Delta Y service is actually a cost saving measure, as it eliminates tray setups loaded in carts, cuts one pass of the bar cart, is actually less food, and increases FA workload significantly. It also results in a longer, more drawn-out main service... expect tweaks on the East Coast EU redeye flights.
Assuming that's not a typo.. that was the thing I was surprised most about, especially in contrast with UA which seems to be enthusiastically encouraging flight attendants to do as little as possible for pax, so that they can fly with fewer of them.