FlyerTalk Forums - View Single Post - medical letter to justify pre-boarding for 'invisible' condition?
Old Jul 9, 2019, 1:22 am
  #5  
libove
 
Join Date: Jul 2005
Location: Barcelona, Spain
Posts: 78
great advice

Thanks Katja. That's great advice.
In my case, fortunately, it is simple - I can do anything except stand in long stressful queues. So, when they call pre-boarding, I'll stand up. Fingers crossed.

Originally Posted by Katja
The problem here is that to the airline, it's binary: you can walk up steps, or you can't walk up steps. Nobody is going to keep track of the fact that you can walk up three steps but not up twenty. In this case the correct answer, when asked if you can walk up steps, is "No." Keep it simple. If accepting the wheelchair, despite the fact that you can walk, is going to get you the service you need, take the wheelchair.
libove is offline