Wonderful Staff at Beautiful Hotel
I used SNAs to clear into Fabulous suite for my stay in May. First, it must be said that May is absolutely dead in Verbier so if you are going for nightlife / dining this is not the time to visit, most bars & restaurants were closed and the main supermarket was even shut for remodeling. However is you wish to hike and bike in solitude this is perfect time to visit
I arrived via car and was warmly welcomed in and helped with baggage and was allowed to check in early. The suite on the 5th floor of the main building had great views over the valley and an extensive balcony. It should be noted that there is no door between the bedroom and living room and in addition to the see through fireplace there is not any real “privacy” between the spaces. There was a half bath in living room and large bathroom off the bedroom with a soaking tub, walk in shower and toilet in separate cubicle. The heated floors throughout the suite were nice on cool spring mornings; also be aware there is no ac in this hotel, the only cooling available is through opening the doors!
I choose breakfast as my Titanium benefit and was given the full buffet with the option for made to order eggs as well. Prosecco was stationed next to the juice should anyone wish for a Mimosa. Most of the hotel dining venues (Crave, Juice bar, Tapas) were closed but the W Kitchen (where breakfast is served) was open for dinner. I’m not sure if the menu is cut back in the off season but there were very limited choices, however what was on offer was delicious and well presented.
Since so much of the town was closed down in May the hotel had arranged a number of mountain and e-mountain bikes available for guests to use free of charge. They said the e-bike rental would normally run 50-80 CHF per day so I thought that was a nice surprise benefit. The staff provided maps and great advice as to what trails to use. I had a wonderful time riding the electric bike up and down the mountains, hardly seeing another soul on the trails. Valet parking was also discounted to 29 CHF (versus 59) for the off season. The sand volleyball court put in for summer was not yet installed but I understand that is planned for this summer again.
Every single member of staff I interacted with was fantastic, so welcoming and helpful- it really made my stay. I'd love to return again someday in the fall when the lifts are open and the scenery is changing, without a question I’d choose to stay at the W.