FlyerTalk Forums - View Single Post - [Consolidated] Chance of upgrade clearing on my flight {Archive}
Old Jul 8, 2019, 6:52 am
  #4227  
jsloan
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Join Date: Oct 2001
Location: Austin, TX
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Originally Posted by danthflyer
Just curious, what incentive do airlines have to give away any free business/first class upgrades at all as opposed to just ratcheting down the cost until every seat is purchased?
There are several reasons; the main one, though, is fare discipline. If passengers learned that airlines would always lower the price until the seats were sold, they’d be much less likely to buy higher fares; they’d just wait. This would be disastrous for the airlines, because a huge part of their price discrimination strategy is using advance purchase rules to get business travelers to pay more than leisure travelers.

A second reason to provide upgrades to frequent travelers is to try to provide an additional incentive to book UA even when all else is equal — or even when UA is at a disadvantage in terms of convenience, fare, or whatnot.
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