Originally Posted by
caliform
the terrible design of putting seat controls in an ARMREST
Silly errors like that never cease to amaze me.
How difficult can it be to get the basics right? Surely they employ experienced designers and also solicit input and feedback from cabin crew and pax (I know for a fact that KL used to do this, as they once invited me to a seat testing event. Unfortunately I was unable to attend).
Originally Posted by
mikem004
The seat is very cheaply constructed
Just as amazing.
It is my understanding that these seats do not come cheap. On the contrary, they apparently cost a small fortune. One would expect a durable, high quality product for that money.
Johan