Originally Posted by
LWT3
This. After eleventy-seven cards, I don't recall a single time they've been able to locate my account using just the last four digits,but they continue to ask (twice) every single time.
My main gripe is that Citi is unable to handle big spending on new accounts because they cannot correlate to habits on existing accounts. Every new account has to be slowly ramped up even though they give me 20k credit line. Even when I call in and warn then they cannot handle it. All MS has to be gc.com, supermarket is totally impossible.
Compare that to Amex, never any problems, payment always comes through.