Originally Posted by
evergrn
I still think they'll let me check in the one additional bag at KIX without any problem and that the phone agent was wrong. But the question is, do you think phone agents ever attach some type of notation to my reservation to document the phone call and the fact that I was advised this was not possible?
UA's response doesn't make any practical sense. Imagine an IRROPS at a connection and I had to overnight and decided to buy some goodies and now need to check-in another bag, surely they won't say no as long as you're permitted per your ticket/status. I would just go to the check-in counter and tell them you want to check in another bag. As long as it's within bag limits you're allowed I don't think this should be an issue.
Even if the phone agent had said it was okay, telling a check-in agent that you called already would make no difference if they were actually opposed to you checking in a bag. I've never quite done a mid-itinerary one, but I have gone back to the check-in counter with UA to check-in another bag when something inside my carry-on was going to be confiscated by HKG security and it wasn't an issue.