She should have known the inbound was late. She should have advised all Club and GCH/SCH about the lounge; and she shouldn’t have advised me to go straight to the gate when I checked in 1h25m before scheduled departure and 1h45m before actual depart time. I was in no way stressed (not sure why this wasn’t clear from my post) but I think if I were an average BA passenger and followed her advice I would not have been well served.