FlyerTalk Forums - View Single Post - Why is BA GVA check-in trying to stress me out?
Old Jul 7, 2019, 12:55 pm
  #7  
aristoph
 
Join Date: Mar 2004
Location: London, UK
Posts: 5,105
Originally Posted by golfmad

What information do you think she had? Do you think she knew the airport was empty or is it possible that it was busy a short while ago and that she was trying to look out for you? Do you think she knew the inbound was running a few minutes late? I doubt it. Yes, I grant you, she should have known about the lounge closure. I think you're overthinking your encounter with the agent.
She should have known the inbound was late. She should have advised all Club and GCH/SCH about the lounge; and she shouldn’t have advised me to go straight to the gate when I checked in 1h25m before scheduled departure and 1h45m before actual depart time. I was in no way stressed (not sure why this wasn’t clear from my post) but I think if I were an average BA passenger and followed her advice I would not have been well served.

Last edited by NWIFlyer; Jul 9, 2019 at 8:52 am Reason: Thread clean up
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