Just checked in 1930h for the 2055h GVA-LCY flight. The lady at the Club Europe desk was pleasant enough but told me to go straight to the gate as there are likely to be big lines at security and passport control, especially passport control she emphasised. She didn’t bother to tell me that the BA lounge was closed but I would be welcome to visit the dnata lounge; thanks to FT I already knew this and am now relaxing with a G&T in this lounge having cleared security in an absolute record - the airport appears to be deserted. I just fired up the app to check the arrival of the inbound to discover it left late and so we are delayed by 20 minutes - so I have at least an hour to wait in the lounge! I’m just puzzled why she must have known all of these things - empty airport; delayed flight; passenger with lounge access - but instead tried to stress me into heading straight to the God-forsaken satellite pods at GVA where I’d have to pay Sfr 10 for a beer and go whistle for a G&T! Aren’t they supposed to try and make the experience better for their loyal customers???