Originally Posted by
enviroian
Sorry to hear about your situation. I too would have been livid. Your Letter to AA is way too long and full of extraneous blabber. I only made it past the second paragraph. You should really only sent to AA the paragraph you wrote us. “Broken seat, 10K miles”. I would think at a bare minimum the fare difference between J and Y.
Would ya?
Originally Posted by
Cason Crane
...Their goodwill compensation: 10,000 AAdvantage miles (as well as the refund for the difference between the J and Y fares for that segment obviously.) ...
OP; your "TL;DR" section aint cuttin' it in this respect.