[OT] We’re about to manufacture one of our niche products specifically for the Japanese market and, as involved in launches/transfers from a supply chain/technical perspective, I was sent to Tokyo in order to attend some courses, amongst those one which threw a few lights on Japanese culture. The chap running the course didn’t even introduce himself and went straight to the point: “No matter of big and known your organisation is, you’re about to ‘enter’ a country where a train operator was forced to apologise after a service arrived 20 seconds earlier”...

Amongst other things, I was left wondering how all those Japanese tourists could possibly cope with the archaic British railway system... When people here complain about Germany/Denmark/Sweden, I’m guessing they never got on a train in the UK or perhaps their experience is merely limited to tube, DLR or overground, LOL. [/OT]

G