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Old Jul 5, 2019 | 12:31 pm
  #6574  
Jasper2009
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Join Date: May 2009
Location: FRA / YEG
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Posts: 11,874
Originally Posted by CanadianMike
On the topic of co-terminals... anyone often get pushback / trouble when booking with AE agents on the phone?

When booking my recent mini-RTW flying into GMP (stopping over x 5 days), and then out of ICN seemed to bamboozle them and they claimed by routing was "incredibly invalid".
After explaining the rules to them they managed to begrudgingly process it.

Just normal AE agent variability perhaps?
IME there's a direct relationship between the agent knowing the airports and the agent not making a fuss.

YYZ and YTZ - have never had an ssue whatsoever
GMP - half the agents have never heard of that airport

Sometimes it helps to gently "guide" the agent, e.g. "flying into Seoul, South Korea - airport ICN - on May 1; continuing onwards from the other airport in Seoul - GMP - on May 6" etc.
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