Originally Posted by
VegasGambler
I don't know how much you guys think phone agents make but I'm pretty sure each call does not cost $15
I'm just guessing based on all sorts of assumed metrics. Salaries, benefits, training, infrastructure costs, IT etc etc. They must amortize all that stuff. Probably costs more like $5 but it for sure cost something. But honestly I don't care what it costs, its a perk offered at my level of status and I will use it as many times as I find necessary given my travel plans. Nothing wrong with that