Originally Posted by Viajero
So, next time don't bang your head against an overseas wall, just ask to be transferred to the RTW desk in the US, where the chances of finding a more experienced agent are so much greater.
I haven't called today, probably won't be able to until tomorrow, and will report back.
Note that not all US-based RTW desks inspire such confidence. See the mini-transcript of my conversation a few days ago with the BA RTW desk in the US
here.. Perhaps I should have asked to be transferred to the London desk.
I wonder, does Iberia have a US RTW desk? Finnair? I bet with a little work you could make this whole process amazing fodder for a magazine article.