FlyerTalk Forums - View Single Post - need miles reinstated but AA keeps denying call!
Thread: need miles reinstated but AA keeps denying call!
View Single Post
Old Jul 1, 2019 | 2:02 pm
  #11  
Surface Interval
All eyes on you!
15 Years on Site
 
Join Date: Feb 2010
Location: CLE
Programs: AA Exec Plat, Hilton Diamond, Hertz PC
Posts: 5,540
Originally Posted by JJeffrey
In 99.9% of cases a partner award hold is no different than an AA award hold so there's really no need to potentially confuse/worry/etc. anyone with this kind of statement.
Not so fast. I would love to know how you arrived at 99.9%. Got any data?

I have more than once had AAgent tell me a partner award hold is not guaranteed. Worst: I have lost a partner redemption opportunity personally 2x because of this. Put on hold, go to book less than 5 days later and not have it ticket only to find it has been released by the partner. I know of one other person that had the same thing happen.

Not trying to strike fear or confuse, rather trying to educate people that this is a possibility.
Surface Interval is offline  
Reply