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Old Jul 1, 2019, 12:53 pm
  #2  
greg99
 
Join Date: Sep 1999
Location: SF Bay Area
Programs: UA 1K MM, Accor Plat, Htz PC, Natl ExEm, other random status
Posts: 2,876
Originally Posted by TravelStar
It's typical that we request a late checkout as we make a half day at the spa and/or pool. I was Fairmont Platinum for years and was always able to get 4:00 no problem. This year I am Accor Platinum and went to the front desk to request 4:00 and was politely extended 2:00 PM for free, but 4:00 would cost an extra $50. I agreed because to me it's not a big deal price-wise, but somehow it seems wrong. Unlike Fairmont's program which was a 4:00 guarantee, Accor is based on "availability". The way I see it, it's available, but cough up some dough! Thoughts?
It's a great resort. I only go up for conferences (my wife's family lives in Napa, so we don't generally "do" Sonoma), but enjoy it when I go. I agree it seems slimy.

I'd consider a little social media pressure for that - maybe a Twitter question to the hotel, cc: @accorhotels?
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