I misconnected at YYZ tonight. Amazingly, the connection people were able to give me the hotel and meal vouchers right away. However, they could not rebook me. I heard others saying that the "ticketing office was closed until 4 AM". How can that be?
Calling the 800 number got a message saying we are so busy, we can't call you back or put you on hold. However, our great online tools can help you.
Online, my connecting flight is no longer in the PNR.
What do I do other than going back to YYZ in the morning?
Thanks.