FlyerTalk Forums - View Single Post - Heads Up: Ridiculous Hold Times for Air Canada Reservations
Old Jun 29, 2019, 6:47 pm
  #164  
expert7700
 
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,207
The SE concierge # and SE reservation desk have both had 30-50min holds for me if I call in at off-peak hours of 3-6AM EST.

Daytime they seem to have enough staff... mostly because of all the new $17/hr "concierges".
expert7700 is offline