FlyerTalk Forums - View Single Post - Aircraft substitution, lie-flat seat configuration change, eligible for full refund?
Old Jun 29, 2019 | 6:16 am
  #103  
NYCjd
 
Join Date: Jan 2016
Location: NY, NY
Programs: UA GS
Posts: 32
Query: aircraft substitution, seat configuration change, eligible for a full refund?

I booked a few flights this year in C from EWR to LAX, all specifically on the 787-10. One of this flights (7am flight) was cancelled and they have given me the option of flights on either a 757-200 or a old-UA version of a 777 (2-4-2 layout). I don’t prefer either aircraft and the return flight is still a 787-10. If I request it, should UA cancel and fully refund the outbound per their CoC because of the flight cancellation and unavailability of any flights until 3pm that day on a 787-10 (that flight is too late to get into LA). Thank you.
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