Jan-Az ... I am no expert, but it seems like a very isolated issue?
Perhaps
Randy figures that a couple of folks like this, gaming the system is better than an army of just-signed-on political/gay/religious activists in OMNI, or teenage freebie hunters/conga kings in SPAM etc, hence his initial call.
I imagine the person you are referring to is the same one
skofarrell and I posted abut here?
http://www.flyertalk.com/forum/showp...7&postcount=16
Perhaps if someone politely PMs him/her advising this activity has been noted, it may stop? I disabled my PM facility from day #1, and this member has no email access.
As I posted he/she does IMHO seem to have some very useful input on a number of airline Forums when the post chase activity is disregarded.