FlyerTalk Forums - View Single Post - Wrote down Lufthansa CS nametag & security was called on me. GDPR?
Old Jun 29, 2019, 1:06 am
  #30  
LondonElite
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Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Originally Posted by DutchessPDX
Oh yes, Flyertalk victim blaming at its best. Overzealous GA calls the police on a traveler, but it's the traveler's fault.
Originally Posted by LondonElite
Sometimes it pays off to be the bigger person and let things go, rather than escalating a situation with an idiot. Life is just easier that way.
Let's be clear on a distinction here (and I will assume that events unfolded exactly as OP reported them). The behaviour by the agent was completely unacceptable and should be reported. The purpose of a name tag is to be able to address the person, for one thing, and there is no legislation, enacted or sensible, that would prevent recording it, whether through grey cells or pencil and paper. The subsequent involvement of the rent-a-cops even more of a joke which must also be reported in conjunction with the first. But the choice at this stage is either to be the bigger person and deal with it in a calm manner after the fact, or to demand the involvement of the Bundespolizei at the airport. Anything else is going to escalate further and is unlikely to produce the desired outcome.
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