Originally Posted by
RangerNS
Not to put it on you, but being in international business, you should have tapped the concierge for assistance. @ YYZ they may be new and making minimum wage, but you could have gotten face time by walking into the office, and avoided the muzak while on hold.
That's ok. Where do I find the concierge though? I would have preferred that to listening to the same 2 songs over and over while having coffee at the hotel.