Originally Posted by
Anish
One major change is that the Diners booking portal has shut down and redemptions/bookings are now through Smartbuy. The Diners portal often had fantastic hotel rates sometimes almost 10-15% off all other rates and great customer service.
There is another impact, there is a new Rs 99 (+GST) redemption fee now for voucher generation. Not sure if that will be charged if booking via concierge or not (I am assuming it will be charged)?