Originally Posted by
HDQDD
If the monitors were in fact wrong (that's what camera phones are for), that's on DL, but the greater responsibility is on the pax in this case. DL has a 15-minute no show rule. Showing up at D-15, means you were at risk of being "15-minute ruled" anyway. Even if the 15 minute rule weren't there, showing up at D-15 doesn't leave you any wiggle room.
https://www.delta.com/us/en/check-in...estic-check-in
So what's his responsibility, then? He showed up at T-15. What should he have done differently?