Originally Posted by
Can I help you
What does it feel like from a customers prospective?
Like there is lack of coordination. I think I'm trained to expect boarding doesn't start until the cabin crew (or whomever) give the OK, and then the only time that there is a holdup is if they are still removing wheelchairs, or maybe caterers are just finishing up. I would have thought it a mistake for being sent to stand in a jetway for X? minutes. In the winter or summer, jet bridge temperatures can be uncomfortable, so to me not optimal unless there is discretion.